Celebrating Women in CX!

Hey there ecommerce fam! Happy happy Friday.

I hope everyone’s doing well and staying safe and healthy 😄 

Business is crazy over here at inevitableagency.co since I came over full time after supporting the business part-time for 2 years! It’s been amazing to give more and more direct love to our clients and build out processes and procedures to help us scale without losing quality. Enhanced customer experience for all!

Anywhoodle, I wanted to extend an invite to a free webinar for International Women’s Day on March 7th. I’ll be chit-chatting about CX per usual and wanted to know if there are any certain topics that YOU or your team would benefit from.

Here’s some topics that I’ve been thinking of but please let me know if there are others you’re interested in;

• Creating Efficiencies in CX using AI (and more)

• CX Leadership: How to get a “seat at the table”

• Data and Analytics : Using the voice of customer to drive company decisions

Feel free to reply to this email and tell me what’s most helpful! I’d love to see you in the chat on March 7th - P.S. of course men are welcome as long as you’re ready to hype up the girlie pops! 🥳 

I’ll be heading to Palm Springs next week for Etail West as well! If you’re attending, let me know, I’d love to meet IRL and yap about CX, Retention or maybe about nothing to do with work at all.

I hope you all have a relaxing, fun weekend!

xoxo,
Zoe
Connect w/ Me on LinkedIn

Forwarding this email to friends helps spread the positivity around CX and Retention and I thank you all in advance for doing so! Your support means the world 🌍️