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Hiiii
quick one this week

🎙️ Check out our newest Let’s Laugh About It episode 🎙️

This one is with Emma from our team at Inevitable

We talked about how she got into the agency, what she’s learned so far, and honestly… how most people think about experience the wrong way

💬 You Don’t Need Experience the Way You Think You Do

Emma didn’t have a marketing background or a business degree

But she had:
– customer service experience
– work ethic
– willingness to learn

That mattered more

Being honest about what you don’t know—and showing you’ll figure it out—is way more valuable than pretending you do

🌱 Start Where You Can

She started in customer support

Not glamorous, but it’s where you actually learn how a business works—especially on the retention side

✨ “Make It Make Sense”

If you want something—make it make sense

Emma used this to pitch joining our Philippines trip (no one asked for a presentation 😭)

But she connected the dots—and it worked

👀 Quick Takeaway

You don’t need everything figured out

Just:
– be willing to learn
– take feedback
– apply it fast

Employee / Co-Worker Shout Out

Shoutout to Emma for jumping in and figuring it out

(find Emma on LinkedIn)

🎙️ LET’S LAUGH ABOUT IT 🎙️

🎧 listen / watch here:

Youtube

Spotify

Apple Podcasts

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🚨Inevitable Agency CX Audits 🚨

Apparently we’re giving away TOO much information? We love to do it! It helps the company we’re working with but also gives our team valuable practice.

Don’t wait, book your free audit with the Inevitable Agency team!