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CX for Products with a Learning Curve
Jul 11, 2024

CX for Products with a Learning Curve

How to educate your customers

Zoe Kahn
Zoe Kahn
CX Impacts that can't be measured
Jul 05, 2024

CX Impacts that can't be measured

Unmeasurable experiences that define your brand

Zoe Kahn
Zoe Kahn
Are your support options making your customers feel like boomers?
Jun 27, 2024

Are your support options making your customers feel like boomers?

It's not a good thing!

Zoe Kahn
Zoe Kahn
How a CX Crisis Turned Into a Lesson
Jun 20, 2024

How a CX Crisis Turned Into a Lesson

Proactive CX > Reactive CX

Zoe Kahn
Zoe Kahn
How I Decreased Returns by 5%
Jun 13, 2024

How I Decreased Returns by 5%

Where to start if you'd like to reduce yours too!

Zoe Kahn
Zoe Kahn
How to be a Strong CX Leader 💪
Jun 06, 2024

How to be a Strong CX Leader 💪

Be your team's #1 supporter

Zoe Kahn
Zoe Kahn
Post-Purchase Customer Journey Pt. 2
May 30, 2024

Post-Purchase Customer Journey Pt. 2

The basic flows every company should be implementing!

Zoe Kahn
Zoe Kahn
How to prepare your team for a big promo
May 23, 2024

How to prepare your team for a big promo

Black Friday, Boxing Day, Memorial Day, Pi Day etc etc...

Zoe Kahn
Zoe Kahn
Help Yo' Self
May 16, 2024

Help Yo' Self

All things CX self help

Zoe Kahn
Zoe Kahn
Bridging the In-Person and Online CX Gap
May 09, 2024

Bridging the In-Person and Online CX Gap

The importance of a cohesive brand

Zoe Kahn
Zoe Kahn
End of Month Reporting
May 02, 2024

End of Month Reporting

It's about more than just data crunching

Zoe Kahn
Zoe Kahn
Unlock the Power of VoC! 🚀
Apr 25, 2024

Unlock the Power of VoC! 🚀

Let’s make sure to give your customers a voice and that you’re listening!!

Zoe Kahn
Zoe Kahn
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