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Is your customer support team on a CX island?
Mar 28, 2024

Is your customer support team on a CX island?

We chat Cybertruck, the importance of collaborative teams, and episode 24 of Letโ€™s Laugh About It! ๐Ÿ’ฏ

Zoe Kahn
Zoe Kahn
Post Purchase Communication
Mar 21, 2024

Post Purchase Communication

Engaging with your customers from purchase to delivery

Zoe Kahn
Zoe Kahn
How to Build a Brand Community
Mar 14, 2024

How to Build a Brand Community

All the things you need to get started!

Zoe Kahn
Zoe Kahn
Why is community building so important? ๐Ÿค”
Mar 07, 2024

Why is community building so important? ๐Ÿค”

Because I said so!

Zoe Kahn
Zoe Kahn
To Charge or Not to Charge - Returns
Feb 29, 2024

To Charge or Not to Charge - Returns

That is the question...

Zoe Kahn
Zoe Kahn
Measuring Customer Experience
Feb 22, 2024

Measuring Customer Experience

Key indicators that'll help you steer your business towards success.

Zoe Kahn
Zoe Kahn
Help Center vs FAQ ๐Ÿ” ๐Ÿ“š๐Ÿ“ž
Feb 15, 2024

Help Center vs FAQ ๐Ÿ” ๐Ÿ“š๐Ÿ“ž

Streamlining customer assistance

Zoe Kahn
Zoe Kahn
Leaving a Lasting Impression
Feb 08, 2024

Leaving a Lasting Impression

Going the extra mile...

Zoe Kahn
Zoe Kahn
Why Automation Matters
Feb 01, 2024

Why Automation Matters

A time saver for your team and customers

Zoe Kahn
Zoe Kahn
Love at Checkout
Jan 29, 2024

Love at Checkout

Valentine's Day is for all E-commerce Brands

Zoe Kahn
Zoe Kahn
Does your CX team know when to admit fault?
Jan 25, 2024

Does your CX team know when to admit fault?

Itโ€™s crucial...

Zoe Kahn
Zoe Kahn
Humanizing CX Through Humor and Compassion
Jan 18, 2024

Humanizing CX Through Humor and Compassion

Making a connection...

Zoe Kahn
Zoe Kahn
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